Introduction to Dynamics 365 for Marketing

Author: Chris Lightley  Dynamics 365 for Marketing is a powerful marketing solution, built on the Microsoft Power Platform. Fully integrated with Dynamics 365 CRM, the Marketing application gives marketers the ability to effectively utilise the data gathered within Dynamics to deliver seamless communication to contacts.  The Marketing solution feature’s three main focus areas: Email marketing, Event management & Social publishing  Email Marketing   Email marketing forms the core […]

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Salesforce October 14 Release: Execute Powerful Case Resolution with These 5 Service Cloud Features

Salesforce has unveiled its Winter ’20 Release plan, with updates scheduled to roll out globally from October 14, 2019. AI is both the highlight and the driving force of Service Cloud’s advanced new features, as Einstein is enabling you to handle cases faster and better with the power of AI. Smarter case assignments, bot-powered knowledge articles […]

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Close Deals Faster and Grow your Business with Salesforce October 14 Release!

Salesforce has decided it’s time for the Winter ’20 version, globally available on October 14, 2019. As a Salesforce user, you can drive customer engagement, track customer information, make insightful decisions, and deliver exceptional experience.   Let’s have a look at some of the new Salesforce October 14 Updates features to bring your company and customers together:  1. Get Incredible Mobile Experience with New Mobile-App Sales teams will love this modern […]

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Dynamics 365 for Marketing

Author: Ujen Maharjan  It is purpose-built marketing app under Dynamics 365 to provide all tools need to execute successful marketing campaigns across several channels. It features tools that can be used out-of-the-box to create and deliver campaigns across various channels and comes loaded with high-end templates that can be extensively customized using a simple drag-and-drop […]

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10 New Salesforce Features to Take Control of Your Data, Activities, and Events

Salesforce, one of the leading CRM platforms, has announced enhancements in usability, functionality, and productivity in its Summer ‘19 release. In this blog, we will talk about key improvements in – email experience, event list views, search result relevancy – and addition of activity sharing, virtual confetti celebrations, and customisable schedules.   Here are our […]

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7 Upcoming Dynamics 365 for Sales Features to Accelerate Your Sales Process

The October 2019 release brings lots of brand-new capabilities and enhancements in Dynamics 365 for Sales features – improved email communication, multitasking, simplified lead management, business card scanning, and LinkedIn Sales Navigator integration. Here are the 7 major Dynamics 365 for Sales features updates. 1.     Easily Manage and Keep Track of Leads Sales teams won’t […]

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