Salesforce has long been established as one of the market leaders when it comes to CRM systems. We like to refer to it as the ‘Apple’ of CRMs, with its beautiful ‘lightning’ interface that really makes using CRM an enjoyable experience.

Salesforce provides a suite of tools to support your sales, marketing and sales functions. Extend CRM further with Salesforce Platform, which empowers you to create fully-integrated apps for internal and external users to connect your data, your customers and your business.

Salesforce Overview

Salesforce Overview
  • Service

    A comprehensive platform to deliver personalized customer support via multiple channels and help your service representative be more proactive and productive.

  • Sales

    Provides CRM tools such as account and contact management, enhanced marketing tools, lead management, sales and analytics to help you grow your accounts, find new customers, and close deals faster.

  • Marketing

    Incorporates integrated solutions for customer journey across every touchpoint, with content creation, content management, and data analysis.

  • IoT

    Designed to collect, store and process massive volumes of data produced by devices, sensors, websites, applications to comprehend actions for real-time responses.

  • Platform

    Helps developers build flexible, robust, and scalable infrastructure to drive faster business results without needing to think about hardware and maintenance.

  • Analytics

    A cloud-based business intelligence platform to help businesses of all sizes to collect, analyse, and distribute critical business data.

  • Community

    Enables organisations of all sizes to build beautifully designed CRM-powered portals, forums, and sites to connect and facilitate communication with employees and customers.

How we help

Best-Fit Solutions

Best-Fit Solutions

We start by understanding your business, its objectives to help you design a CRM strategy to align people, process and technology. We provide a suite of end-to-end services to ensure you gain maximum benefit from your chosen solution.

Services
Deep-Level Technology Expertise

Deep-Level Technology Expertise

As Salesforce partners and with Centres of Excellence focused on the different areas of the CRM stack, we design innovative solutions leveraging the latest product features.

Centres of Excellence Implementation Services
User At The Heart

User At The Heart

Its no point having an all singing, all dancing CRM if your users don’t understand the benefits. Our approach ensures your users are supported through your CRM journey and love the final outcome.

Change Management

Want to see the power of Salesforce for yourself?

Don’t take our word for it, see the power of Salesforce for yourself with a no-obligation demonstration. Call us today on 01296 328 689

Request a Demo

Would you rather try before you buy?

Take Salesforce for a test-drive with a free 30 day, no obligation trial. Call us today on 01296 328 689

Request a Free Trial

WHAT’S NEXT?

LATEST THINKING

The latest news, views and resources related to CRM.

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CASE STUDIES

Our clients, their words. Projects we have delivered for our clients.

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CRM TECHNOLOGIES

Find out about the key features of the leading CRM products.

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