Bain & Company found that when brands respond to customer enquiries on social channels, their customers spend up to 40% more. Orlo brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most by bringing together all of your digital conversations.
Orlo integrates with Dynamics 365, providing one platform to manage your digital conversations; saving you time and energy. Not only does it extract all your inbound messages into one easy to navigate inbox, but it also empowers you to schedule and post outbound content.
We love how Orlo provides integrated platforms to manage your digital conversations, whether inbound or outbound, saving you time and effort. All the data is centralised within Dynamic 365 for a 360-degree view of all customer interactions across multiple channels.
Orlo covers core areas such as Customer Service, Marketing Engagement, Social Listening, and Performance Analytics. What helps give this product the edge is its deep integration with Dynamics 365, which enhances your tech stack, enabling you to elevate social media insights by combining them with the rich data held within Dynamics 365.