The CRM marketplace is evolving at a rate of knots and it can be difficult to understand which products will best support your organisation’s vision, goals and challenges both today and tomorrow.
How we Help
As an independent CRM consultancy, we can provide unbiased guidance on the ‘pros’ and ‘cons’ of the market-leading products whilst helping you understand their long-term total cost of ownership and future roadmaps to ensure you make a wise investment.
We work with your teams to understand your business, goals and detailed requirements. We will take this information and use our experience and in-depth knowledge of the market leading products to produce a ‘fit-gap’ analysis, detailing the % fit of each product in terms of the requirements being met by ‘out of box’ functionality, standard configuration (i.e. without code), bespoke development, workflow or a third party solution.
Benefits at a glance
You will understand which product(s) best meets your requirements
You will see what areas of functionality from each product will be used and the different options available (there are often multiple ways to achieve an objective)
Accurate and competitive implementation costs
Accurate delivery timescales
Understanding of the 3-5 year cost of ownership
Understanding of the user licenses required
HOW READY ARE YOU TO CHOOSE A PRODUCT?
Your business process readiness score for a new CRM or ERP implementation is:
DID YOU KNOW?
Spending a little bit of time upfront now choosing the right product can potentially save a lot of money in the future.
You can minimise long-term cost of ownership by choosing carefully how you design and align your processes to your chosen product.
ACTIVITIES & OUTPUTS
The fit-gap analysis is usually undertaken once business process workshops have been completed and functional requirements have been gathered.
Review functional requirements
Report detailing the % fit of each business solution against functional requirements;
Customisation (i.e. bespoke development)
Integration ISV (third-party solution)
Produce an overview of implementation and license costs, plus timescales
Discuss and agree best overall product(s) for the business
Get a Quotation
Have a vision, goal or issue you need help solving?
Call us today on 01296 328 689 for a consultation with a member of our team and a no obligation quotation.