Bridging the gaps between people, process & technology

With technology evolving at a rate of knots and businesses evolving too, it is really important to take a step back and review your business processes, especially if you are looking to implement new business enablement technology.

How we Help

The good news is that the knowledge exists within your teams, it just needs mapping and refining. We can then help quickly improve these and create a more streamlined and effective process flows to exploit the full capabilities of the latest technology. Our goal is to go beyond basic labour savings and challenge what internally may be the status quo to deliver unexpected benefits to both business and users.

Benefits at a glance

Full end-to-end business process review
Identify gaps that new processes need to address
Remove unnecessary processes or steps
Review the optimal client interactions and journeys
Create the new processes
Provide a clear framework for how the new technology should be used
Reduce the need for bespoke and costly development
Create a solid foundation for a successful CRM or ERP implementation project

How ready are your business processes for a new CRM or ERP implementation?

DID YOU KNOW?

Business process re-engineering can help companies:

Respond better to competitive pressures
Increase market share and profitability
Improve cycle times

ACTIVITIES & OUTPUTS

Series of workshops covering the relevant business functions to understand the ‘as is’ business processes and departmental aspirations
Make recommendations for ‘to be’ processes
Gain key team member buy-in
Document new processes
Define functional requirements for your new CRM or ERP system

GET A QUOTATION

Have a vision, goal or issue you need help solving?

Call us today on 01296 328 689 for a discussion with our experienced team for a no obligation consultation and quotation.

GET IN TOUCH

case studies

Rayleigh Instruments

Read Case Study

DAVIES GROUP

Read Case Study

NEWELL BRANDS

Read Case Study

WHAT’S NEXT?

LATEST THINKING

The latest news, views and resources related to CRM.

GO TO BLOG

CASE STUDIES

Our clients, their words. Projects we have delivered for our clients.

VIEW CASE STUDIES

CRM TECHNOLOGIES

Find out about the key features of the leading CRM products.

VIEW TECHNOLOGIES

Bridging the gaps between people, process & technology

How we Help

Benefits at a glance

How ready are your business processes for a new CRM or ERP implementation?

Thank you!

DID YOU KNOW?

ACTIVITIES & OUTPUTS

GET A QUOTATION

Have a vision, goal or issue you need help solving?

case studies

Rayleigh Instruments

DAVIES GROUP

NEWELL BRANDS

WHAT’S NEXT?

LATEST THINKING

CASE STUDIES

CRM TECHNOLOGIES

Free Discovery Workshop