How your solution is designed has a huge bearing on the long-term cost of ownership of your products, so it is important that you understand the different options available to you and the ‘pros’ and ‘cons’ of each in relation to upgradability, license costs and the benefits they will bring to your organisation.
Our experienced consultants work with you to review your desired business outcomes and functional requirements, explaining how they can be met with your chosen platform. We help ‘sense check’ each requirement has a tangible business benefit such as; efficiency savings, improved customer experience, better management reporting etc. We will then work with you to prioritise these requirements in terms of ‘must have’, ‘should have’, ‘could have’ and ‘won’t have’.
With ‘centres of excellence’ focussed on the different areas of CRM, ERP & complementary technologies – we keep our fingers on the pulse of new features and capabilities and the future product roadmap. This means our experienced solution architects and developers can align your business processes and functional requirements to the best-fit product areas that will give you the most benefit without unnecessary custom code, which can be costly and difficult to maintain. Where there are different ways to meet your requirements, we will help you evaluate the costs vs benefits so you can make an informed decision about the final design.