Calling an External Rest Service from Workflow/Plugin

Author: Vimal Selvaraj 

In this blog, I am providing an example code snippet of how we can make a request to a web service outside of the CRM domain from a workflow or plugin. 


Agents need to capture the property information on when Account is created/updated in CRM. In order to do so, we decide to follow the below steps, 

  • Process configuration on Account creation/Update 
  • Custom Workflow Activity 
  • Call Web Service from workflow 

Process Configuration on Account creation/Update: 

  • Login into Dynamics CRM Web Client. 
  • Go to Setting and Customization or create a solution 
  • Navigate to Process and create a workflow
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