CRM Trends to Watch in 2019

2018 was a very good year for CRM as we saw the rise in virtual assistants, social CRM, omnichannel technologies and AI-powered automated workflows. In 2019, there will be many new advances in CRM technology as more AI-powered assistants look to dominate the CRM landscape. In this infographic, we will feature some of the most prominent trends that are set to influence CRM in 2019 and further years.

where-is-crm-heading-in-2019

Join the Discussion

you might also like

New Look Coming to Dynamics 365 with a Faster, More Efficient User Experience

Microsoft is moving to a new look and feel for Dynamics 365 called the “Unifie...

read more

Will your 2020 competitive advantage be Insights driven powered by AI?

Artificial Intelligence is no longer a futuristic technology; it’s already mai...

read more

CRM for Sales: How AI Enabled CRMs Can Take Your Performance to a New Level

“The playing field is poised to become a lot more competitive, and businesses ...

read more
Back to top
Back to top Free Discovery Workshop