CRM Trends to Watch in 2019
2018 was a very good year for CRM as we saw the rise in virtual assistants, social CRM, omnichannel technologies and AI-powered automated workflows. In 2019, there will be many new advances in CRM technology as more AI-powered assistants look to dominate the CRM landscape. In this infographic, we will feature some of the most prominent trends that are set to influence CRM in 2019 and further years.
Join the Discussion
you might also like
Outlook category now tracks appointments, emails in Dynamics 365
Have you ever wanted an easier tracking of Outlook activities in your Dynamics 3...read more
The convergence of CRM and ERP: Myth or Reality?
Introduction Over the last year or so, I have noticed increasingly we are being ...read more
What’s New in PowerApps April 2019 Release
Rolled out in 2015, PowerApps is a powerful mobile solution that allows you to c...read more