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17 Remarkable Dynamics 365 Features from New “Wave 1” Release Plan

It’s that time of the year when Dynamics 365 gets a myriad of enhancements across its sales, marketing, finance, and support applications. The first plan of the new Dynamics 365 features for this year is out – called the “Wave 1 release plan” – and it’s imperative for you to know how you can use them to improve your organisational outcomes.  The 400-page long release plan […]

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What You Should Know About the Key Dates for the Next Release of Dynamics 365 and Power Platform

Dynamics 365 and Power Platform will soon receive a bunch of features in the next update with powerful capabilities and enhancements to elevate your business outcomes.  With Microsoft’s announcement of the update timeline, first in line is the availability of the release plans on January 27, 2020. The release plans will enable you to learn all about the new features, improvements in existing ones, and possible deprecation of old functionalities.   This […]

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Knowledge Article in Dynamics 365 Customer Service Hub

Author: Om Prakash Joshi  Knowledge Article is an entity under Customer Service Hub which can carry the information on any aspects of Dynamics 365 and provide the solution option if similar type of aspects occurs.  Create and manage knowledge articles that your users may be looking for with the new knowledge management module. Reduce call handling times and efficiently address any number […]

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Some Important Links Related to Microsoft Dynamics 365

Author: Pradeep Kandel Microsoft Dynamics 365 is the suite of intelligent cloud-based business applications. It offers businesses like yours, the flexibility to purchase the solutions you need, when you need them.   Below you will find a list of major links related to Dynamics 365:   Best place to start for anything is raising a ticket  https://partner.microsoft.com/en-gb/support All […]

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7 Best Picks from Dynamics 365 2019 Wave 2 Release

Author: Roopak Shrestha Microsoft announced its Wave 2 product release plan for Dynamics 365 and Power Platforms on June 10. Starting October 1, 2019, the Wave 2 release updates will begin rolling out through until March 2020. As a part of this release, Microsoft has highlighted new AI capabilities to enable your business with advanced […]

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