Implementing a CRM was a key component of our Customer Service centralisation project. It facilitated the seamless transfer to common processes and a unified way of working. At the same time ensuring a high level of Customer satisfaction was maintained. SeeLogic were the ideal implementation partner for us; knowledgeable, responsive and agile. As our Service Centre and systems have matured, SeeLogic have played an important part in supporting us on that journey.
Newell Brands
