An innovative and market-leading CRM software helps companies enhance team collaboration, gather data and customer insights, offer a holistic view via integrated systems, and manage leads accordingly. In addition, it automates its service, marketing and sales processes to strategise an incredible customer experience.
Visibility in previous interactions fosters a quality customer experience, building stronger relationships
Cohesion across departments with accurate data empowers agents to convert more leads via AI insights
A consolidated CRM system is scalable & sustainable, generating accurate data with a 360-degree holistic view
CRM systems with built-in collaboration tools enhance your teamwork with real-time access to any data via a shared record.
A well-implemented modern CRM system can take your company to new heights.
Take a free tour of the top CRM software from your trusted advisor. Schedule a call now!
Talk to expertsFeatures | ||
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Deployment | Cloud and On-premises | Cloud |
Updates | Two updates in a year, namely spring and fall from Microsoft Dynamics 365 CRM | Three updates in a year, namely spring, summer and winter from Salesforce CRM |
Integration | Directly integrates with Office 365, Power BI and Third-Party apps | Offers 3,000 applications and integrates with other platforms like Dropbox, Google Cloud |
Modules | Marketing, Sales, Customer Service, Field Service and more | Marketing, Sales, Customer Service, Field Service and more |
Reporting & Dashboards | Charts, Power BI Reports, SSRS Reports | Standard Reports, Custom Reports, Charts, Metrics, SSRS Reports |
Artificial Intelligence | AI features packaged with the CRM - no additional cost required. | Einstein AI available as a paid-for add-on |
License costs | License cost broken down as per different features and flexible per user | License cost broken down as pereditions and based upon the edition |
Amount of customisation | Low code platform (Coding option: Plugins, Javascript) | Low-code platform (Coding option: Apex) |
Training | ||
Mobile Apps |
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