overview

With more than a decade of experience in implementing CRM solutions for non-for-profits, charities and fundraising organisations, we have a winning track record of building a comprehensive CRM platform that can grow your community, inspire audiences, and scale your impact.
Being an independent CRM solutions provider and consultant, we first analyse the challenges you’re facing, evaluate your needs, then plan and build you the best custom-integrated CRM system that is not only easy to manage but also reflects and fulfills your needs.

Depending on your requirement, we can help your organisation develop and implement easy-to-use and highly customisable solution that makes it easy for you to engage with donors, manage memberships, plan and manage events, track volunteers, and much more.

Benefits

Attract & onboard new members

  • Engage prospective members via social with fully integrated social engagement and listening tools
  • Reach new members with inbound and outbound multichannel marketing campaigns with fully integrated marketing automation tools
  • Engage website visitors via web chat and by dynamically serving web content relevant to their stage of the buyer journey
  • Intelligently route hot leads and new enquiries to the right members of the team for fast and efficient follow-up

Engage & retain existing members

  • Allow members to self-serve by updating their information, paying subscriptions, finding information and logging and tracking cases via fully integrated web portals that are easily accessible across mobile and desktop devices
  • Create new cases from social posts, emails, web chat and from phone agents and route and resolve them quickly with infused artificial intelligence to support your agents
  • Deliver highly tailored marketing messages in the right place at the right time throughout the membership cycle with powerful marketing automation tools that track engagement back to CRM for intelligent follow-up and a personalised member

Collect donations and subscriptions

  • Collect and manage payments via card and direct debit
  • Manage pricelists, subscriptions and associated member benefits
  • Manage and process gift aid pledges

Training & events

  • Manage both physical and online training and events from attracting attendees to managing registration and attendance through to tailoring follow-up communications

Who we have helped

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If you would like to know more about how we can help you, please fill the contact form.

Contact us today on 01296 328 689 or Email at marketing@seelogic.co.uk

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CASE STUDIES

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