Event: App in a Day Workshop – 22nd June 2018
We are excited to announce that SeeLogic will be running a free one-day App in a Day workshop at Microsoft’s UK Headquarters in Reading on the 22nd June 2018.
The event is part of a roadshow that sees workshops being delivered by Microsoft PowerApps partners all over the world through May and June 2018.
In the workshop we will be training attendees on how to create custom mobile apps that can be shared within your organisation without writing code by leveraging Microsoft’s Business Application Platform Technologies – PowerApps, Microsoft Flow and the Common Data Service.
After attending the workshop, you will be able to walk away with a cool app and an understanding of how to differentiate yourself within your organisation by using apps that drive productivity and automation for your team.
Emma Waas, SeeLogic’s Head of Sales & Marketing commented;
‘Microsoft PowerApps is a really cool and powerful tool that many Office 365 and Dynamics 365 customers have as part of their subscriptions – often without even knowing it! We’re really looking forward to showcasing what can be achieved, which we hope will open up a whole new world of possibilities to attendees and provide a simple answer to many day-to-day business challenges.’
Date: Jun 22 2018
Time: 9:00 AM – 5:00 PM
City: Reading, UK
The event is open to Microsoft business users. Spaces are limited.
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Microsoft is ensuring Dynamics 365 is GDPR ready
On the 25th of May 2018, General Data Protection Regulation (GDPR) will come into effect. Microsoft is committed to ensuring Dynamics 365 is fully compliant, which includes ensuring Microsoft servers are located within the EU.
At the most recent Microsoft Inspire event, held in Washington DC, GDPR and compliance were shown to be a focal point for Microsoft who is working hard towards educating clients on how to become GDPR ready, as well as ensuring they are compliant themselves.
Microsoft has rolled out new contractual commitments to the General Data Protection Regulation, which is hoped to gain customer trust, Microsoft has reiterated its focus on security, privacy, compliance and transparency. The new contractual commitments guarantee you will be able to:
• Respond to requests to correct, amend or delete personal data.
• Detect and report personal data breaches.
• Demonstrate your compliance with the GDPR.
Microsoft is the first global cloud services provider to offer these commitments publicly.
How is Microsoft Dynamics 365 GDPR ready?
Microsoft has designed Dynamics 365 with industry leading security measures and privacy policies to ensure your data is safe and secure in the cloud, which includes the categories of personal data identified by the GDPR.
Regulating who has access to personal data is fundamental to securing your data as data security is a critical requirement of the GDPR. Dynamics 365 allows you to control and manage access to your data in several ways:
Role-based security in Dynamics 365 enables you to group a set of privileges that limit the tasks that can be performed by individual users. This is an important function, especially when people change roles within an organisation.
Record-based security in Dynamics 365 allows you to restrict access to specific records.
Field-level security in Dynamics 365 enables you to moderate access to specific high-impact fields, such as personally identifiable information.
Protecting personal data is also an essential requirement of the GDPR, Dynamics 365 is designed to enhance and optimise the security of your data:
Security Development Life-cycle is a necessary Microsoft process which embeds security requirements into each phase of the development process. Dynamics 365 itself has been built using the Security Development Lifecycle.
Encryption in transit between your devices and our data centres, as well encryption when saved within Microsoft databases, this helps protect your Dynamics 365 data.
How does Microsoft manage privacy?
Privacy is a core priority for Microsoft, they are keen to ensure customers know you are the owner of your data, Microsoft will never mine your data for advertising purposes, and if you ever cancel the service, you can take your data with you. Microsoft sees themselves as the custodian of your data when using Dynamics 365; this means they will only use your data for purposes that are consistent with the service you subscribe to, they also prevent mingling of your data with that of other companies.
Microsoft has gone above and beyond to show how they are GDPR ready; they have in place commitments on security, privacy, security and transparency which puts users minds at ease. Making sure your company is GDPR ready can sometimes be a daunting task. However, Microsoft has introduced some key features within Dynamics 365 to help manage this task.
For full details visit Microsoft trust centre here: https://www.microsoft.com/en-us/trustcenter/default.aspx
Microsoft can only go so far to help your company in becoming GDPR compliant. If you need further advice, SeeLogic offers a range of consultancy services which can help ensure compliance and reduce the risk of fines.
Contact us to find out more.
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Dynamics 365 and LinkedIn Sales Navigator Highlights
Watch the first in our deep dive series which explores the latest features and benefits of Dynamics 365. In this edition, we look at the partnership between Dynamics 365 and LinkedIn. In particular, how LinkedIn Sales Navigator has seamless integration with Dynamics 365.
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Microsoft Inspire Day Three Highlights
Microsoft Inspire Day Three – Read the latest highlights here!
Day three round-up:
The sessions on day three focused heavily on global issues such as the forthcoming GDPR and environmental sustainability. It was interesting to note a developing dynamic between large corporations and governments. Is there a space for corporations to fill in the moral ambiguity left behind by some governments? It’s clear that corporations like Microsoft will become increasing global champions and will endeavour to ensure technology is developed to help solve ‘human’ issues. It was a very thought provoking day and certainly made for interesting discussions at network opportunities.
Brad Smith, President, Chief Legal Officer talking data protection
Top 5 takeaways:
All companies need to be aware of GDPR since any personal data held on record must be processed in accordance with that individual’s national rules. The digital business may well have customers from across the globe including EU nationals. For instance, there are many data centres set up in Ireland, within EU governance. Microsoft will release a range of support material for GDPR, please continue to follow us for our digest of material. You can read part one of our GDPR series here
Microsoft is making the biggest change to it’s go-to-market strategy in a decade
Microsoft is supporting business growth by making the transition from Business Edition to Enterprise just one simple click
Microsoft will not support any government going after any client but will support every client from any threat
Financials module just gets better and better… now no longer a cut down product but a full module of Finance and Operations for the same low cost.
Overall theme of the day?
“Day 3 and there is not shortage of buzz especially when the new sales strategy was announced and how it will present a better go to market strategy for companies to work on a more global scale”
“Political interview explaining how organisations are leading the way for driving change around the globe and not countries. Especially now USA has taken a step back from trying to lead the way globally. Could Mark Zuckerberg be the next US president ?”
Overheard at Inspire Day Three?
Eddie Harford was confused with a rockstar by a member of the LinkedIn photography team. Not sure which one mind… Any guesses are welcome!
SeeLogic MD Eddie Harford or British rockstar? Answers on a postcard…
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Microsoft Inspire Day Two Highlights
Microsoft Inspire Day Two – Read the highlights here!
Second Day Keynote
After a very informative first day we were excited to get stuck into the Microsoft Inspire Day Two vision keynote, today we heard from many inspiring speakers, one of which was Easton LaChapelle who designed an affordable ground-breaking 3D printed robotic limb at 14 years of age, subsequently founding Unlimited Tomorrow. This inspiring story led into information from Microsoft around Digital transformation, and how this can influence and inspire people’s day to day lives.
Microsoft discussed how technology can be used to save lives. Dr Ola Olagoyinbo (From USAID) explained how through monitoring the detection, treatment and management of HIV in South Africa they aim to achieve their 90-90-90 goal. This is that 90% of all people living with HIV in SA should know their status, 90% are engaged in care for their HIV and that 90% will have effective therapy. Their CRM solution utilises Azure, PowerBI and machine learning to spot trends and offer solutions, in turn they estimate over 500,000 lives have been saved so far.
Microsoft is bringing more focus to the education sector, their acquisition of LinkedIn and Mojang – which offers a code only version of Minecraft to education organisations to help teach children how to program. This really highlighted the commitment and importance Microsoft dedicates to the education sector. Microsoft is changing how it will engage with partners to ensure a more effective and seamless process. We are looking forward to these positive changes in partner management. You can now convert your own voice into subtitles in real-time using PowerPoint. These subtitles can also be translated into 20 different languages in real-time. The subtitles are not only for display, they can also be used to index slides for fast searching. Microsoft Stream converts video audio into text and then indexes the video, enabling you to search for what you have said, this can then be found in the video along with the associated time slice.
Microsoft’s Frontline worker solution provides workers with the right tools and solutions to manage their time effectively, improve their skills through training and share knowledge and ideas. Offering a great solution for hotel and cleaning companies, as well as a wide range of other industries.
Microsoft Inspire Day Two – Overall Theme
Day 2 was a positive day; showing how digital transformation impacts people’s lives.
Favourite presentation of the day and why?
“Using Skype for collaborative working sessions helped surgeons provide real-time support for surgeons in remote parts of the world. Surgery in countries like the US and UK are common place but in places like Armenia the experience does not exist. Now the doctors from around the globe can assist with operations and provide support in making potentially life and death choices in the operating theatre.”
Top quips overheard at Microsoft Inspire day two?
“LinkedIn integration with Dynamics 365 is going to get better and better.”
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Microsoft Inspire Day One Highlights
Microsoft Inspire Day One – Read the highlights here!
The opening keynote from Satya Nadella (Microsoft CEO) showcased the sheer scale of Microsoft’s partner network. There were people from 140 countries attending the event. Microsoft works with 64,000 partners who employ over 17 million staff worldwide. Microsoft announced a massive financial investment to further support partners.
Satya discussed the shift to a new paradigm called the Intelligent Cloud and Intelligent Edge. These systems will no longer be bound by one device. User experience is set to become multi-device, multi-sense and infused with Artificial Intelligence (AI).
Satya further explained how Microsoft will divide solutions into four key areas: Modern Workplace, Business Applications & Infrastructure, Data & AI.
The modern workplace is too often dominated by routine tasks, individual productivity, disparate system & tools and individual threats. Satya believes that the future workplace will move towards:
Creative & critical thinking will replace routine tasks
Dynamic & agile teamwork will replace individual productivity
Coherent & integrate solutions will replace disparate systems & tools
Increasingly sophisticated organisational breaches could replace individual threats
He predicted their will be a shift in business applications of the future. Current business applications can be impaired through monolithic suites, disconnected data silos and custom logic & extensibility. The future of business applications is:
Modular, modern business applications will replace the monolithic suites
Connected data graphs & artificial intelligence will replace disconnected data silos
Common data model & composite apps will replace custom logic & extensibility
The sheer scale of Microsoft Inspire event revealed!
Key take-aways from day one:
Finance is now available as a cut down version with a fully extended version available later in the year (possibly November 2017)
Power Apps migration from tenants available 21st July
AI is key to everything!
Favourite presentation of the day and why?
“Power Apps”. It was great to see so many female technical leaders present at this year’s event. The Power Apps presenter in particular was very tech-smart and helpful with all the audience questions.
Top quips overheard at Microsoft Inspire day one?
“Business Edition of Marketing is actually a new Microsoft acquisition. Watch this space for the full product details…”
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Microsoft Dynamics 365 July updates: the SeeLogic digest
July update for Dynamics 365: Round up from SeeLogic
July sees the release of Dynamics 365 Version 9.0 and with it, a host of great new functionality. With such a comprehensive system, there are many updates you may not be aware of, in this article we bring you our round -up of top highlights to look out for. If you are not currently using Dynamics 365 and are interested in finding out more, please contact us to arrange a demonstration or trial.
July release highlights:
There is now a unified client experience between the mobile website and Mobile App. So, it’s now the same experience across all platforms and even when you are using mobile off-line. This will provide users with a seamless experience, no matter which device or entry point.
Enhanced User Interface
Following feedback from users, Microsoft has enhanced the appearance User Interface (UI) and the User Experience (UX). Users of previous versions commented that there was too much white space, there was no ability to wrap long text labels, header text was often cut and there was a non-intuitive input control. In terms of experience, users felt there was a missing visual hierarchy, inconsistent columns and inconstant fonts. Microsoft took heed of these comments and for July has greatly improved UI and UX.
The latest version for July features:
No confusing whitespace
Borders around containers and uniform spacing
Proper visual hierarchy
Intuitive input fields styling
Intuitive styling of tabs
Screenshot of new Dynamics 365 UI
Activity Timeline – New Feature!
Activity Timeline combines activities such as custom activities, posts and notes into a single view. It replaces the Social Pane wall on Interactive Service Hub (ISH). The new Activity Timeline enables users to change the sorting order of activities, it allows users to hide specific notes or posts from a feed and enables users to customise the phone call task form.
Examples of legacy and new activity timeline feature
Customer Service Hub
The Customer Service Hub replaces the Interactive Service Hub. This replacement is Grade-C compliant for accessibility and features design and publish as a role-based app for UI. The configuration enables access to Customer Service web client and UI apps. As well as ensuring Service management & Admin experiences are supported in web client.
The benefits of the replacement from ISH include:
Functional parity with ISH
New interaction patterns
Compatible across device form factors
No wait time for metadata download
Near-seamless upgrade from ISH, with very few manual tasks post-upgrade
Customer Insights with LinkedIn
After the landmark purchase of LinkedIn by Microsoft last year, we are now seeing the benefits of this exciting partnership. Sales Navigator embeds contextual widgets in Dynamics 365. This enables social selling with context from Dynamics 365.
Synching Dynamics 365 data as leads in Sales Navigator with Admin sync functionality
Receive Insights in Sales Navigator based on Dynamics 365 leads
Through these functions you can achieve integrated engagement:
LinkedIn activities in Dynamics 365 to provide holistic engagement history
Content engagement with Pointdrive enabled with Sales Navigator
To read more on this exciting and innovative release, please read the full article here
Dynamics 365 App for Outlook – Enhancements to Pinning
This enhanced feature for July will improve user experience for Pinning. One click set has improved Performance MRU & Pinned Records Appoints. Contacts feature is improved with the ability to track and view Dynamics 365 information. Dynamics 365 information can now be shown for multiple recipients with all its details. This all due thanks to enhanced recipient resolution.
MultiSelect Option Sets
You will now be able to configure and create Multiselect Option Set in an attribute or field. Microsoft is currently working to make MultiSelect Option Sets work on editable grids available for July release. There will no longer be any restrictions on the amount of values that can put in the Option Set however, there will be a restriction on the total number of selection values.
Screen shot of new MultiSelect Option Set
Integration between each of the solutions continues to evolve. The progression with this release includes enhanced:
Rich query and filtering via Power Query
More apps built directly on top of CDS
An audit trial of changes to documents is hugely important when you have multiple users accessing and editing your business documentation. As well as managing version control to avoid errors and keep a record of version history, it is becoming more and more crucial to be able to provide consumers with details of how their records are being maintained and processed. This is particularly pertinent with arrival of GDPR in May 2018.
Audit logging within Dynamics 365 is being enhanced for July in the following ways:
It will be available in near real-time
It will reside in Big Data platforms as well as Dynamics 365
It will include admin operations
It will provide audit log for all data not just entry specific items
It will have OOB integration with SIEM
It will have seamless integration with Office 365
Screenshot of enhancements to Audit Log
Customer Insights – July refresh
July will see enhancements to Customer Insights functionality with development of Customer 360. This will provide a detailed usage drill-down to showcase how users engage with the system or how customers interact with the solution.
Customer 360 enhancements will provide:
Active users by device OS, Client, security role, business units
Ability to monitor entities uses per Active Users
View active users by workload
Screenshot of new Customer Insights usage drill-drown function
Customer Insights July refresh will enhance the data inflow from Dynamics 365, Azure Storage, Exchange Online and Microsoft Social Engagements and the Insights Outflow to Azure Storage, Power BI and Segment export. This functionality will mean combining data sets for a complete 360 view of the customer and the customer journey is achievable and actionable.
A breakdown of enhancements includes:
Customer 360 Enhancements
including Relationships, Relationship KPIs and Session Interactions
Match activities or profiles with customers using contextual info and inferred links and relationships between your data
Predict and business outcome with advanced ML & AI. Plan efficient follow-ups with grading
Identify the right audience for your customers. Utilise the complete customer journey to create segments and cohorts
End of Life features
As part pf the continual development process, Microsoft has identified features that are becoming irrelevant and are therefore, being phased out. Here is a list of deprecation happening in July:
Outlook client (includes Outlook offline, Outlook sync)
Mail Merge Word add-in
Do you have ideas or feedback?
Microsoft aims to help every organisation achieve digital transformation. Part of this mission includes transforming their own solutions based on user feedback. As with the case of Activity Timeline, user feedback is often made a reality. If you’d like to feed into the development of Dynamics 365, visit https://crmideas.dynamics.com and have your say.
Still want to know more?
SeeLogic is delighted to provide you with a demonstration of Dynamics 365 or a free trial to showcase how this innovative solution can transform your business. Please contact us on 01296 328 689 or firstname.lastname@example.org
All images and screenshots reproduced from Microsoft presentation by Greg Olsen “July Updates”
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Dynamics 365 July Webinar
Join us for a Dynamics 365 July Webinar showcasing the latest innovative releases!
A screenshot of new LinkedIn Sales Navigator function, one of many new updates for July.
Microsoft is constantly improving and evolving Dynamics 365 based on user feedback. The latest July release features many exciting updates such as; changes to UI, business edition release, LinkedIn functionality and much, much more. As well as these updates, our senior team are attending this year’s Microsoft Inspire event. This is Microsoft’s largest partner event where the Microsoft team will be showcasing future releases and developments of the product road-map. We will share all the exclusive, non-confidential announcements that we discover during the trip. To follow our story at Microsoft Inspire, click here
Book your place today to benefit from the following insight:
- Updates on the latest July releases for Dynamics 365.
- A round-up of feedback and updates from Microsoft Inspire
- Opportunity for Q & A session with knowledgeable member of SeeLogic team
This webinar is suited to those using Dynamics 365 who are interested in the latest updates to functionality and to those who are considering upgrading to Dynamics 365.
- Date: 21 July 2017
- Time: 11 am
- Title: Microsoft Dynamics 365, July updates
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Microsoft Inspire: Preview
Microsoft Inspire Preview: Follow the event with SeeLogic
Microsoft Inspire is at Microsoft’s largest partner event, attended by Microsoft partners from all across the globe. The event runs 9 – 13 July and is held in Washington D. C.
The event is on a colossal scale and features a total of 716 sessions and 572 hours of planned content. While we can’t possibly cover it all, we will provide as much as possible in our daily round-up of highlights plus provide an overview following the event. With so many releases and developments of Microsoft solutions and applications, this is a great opportunity to keep up-to-date.
An info-graphic to highlight the scale of the event from Microsoft.com
Microsoft Inspire Preview
Saturday and Sunday were event check-in and registration days with a chance to take a look at the expo and attend a welcome reception. There was also an orientation session for those attending the conference for the first time.
Monday sees the opening vision keynote and kick-off of the event in earnest. Follow us here to read our daily highlights. If you are interested in upgrading to Dynamics 365 and would like a free demonstration or trial, please contact us on 01296 328 689 or email email@example.com
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Microsoft Dynamics 365 for Operations – July updates
Dynamics 365 for Operations is a revolutionary business application which fully integrates CRM and ERP to provide enhanced functionality for large businesses and enterprises. Dynamics 365 for Operations will increase your speed of doing business. Designed for large global industries such as; Manufacturing, Retail, Finance and IT, Dynamics 365 for Operations delivers smart capabilities and scalability.
Dynamics 365 for Operations is comprised of the following components:
· Supply Chain Management / Distribution / Manufacturing
· Talent (HR/HCM)
Following the launch of Dynamics 365 back in November 2016, Operations has seen a host of updates and benefits being rolled out. In the July 2017 update, the two most significant to note are the new purpose-built Retail and Talent components. Organisations are now able to opt-in to these modules independently of the other Dynamics 365 for components, making the solution more appealing for small to medium-sized organisations.
Microsoft Dynamics 365 for Operations – July 2017 New Talent & Retail Apps
Enterprise Edition, Talent
Talent is a new point solution built on core HR capabilities in Dynamics 365 for Operations enabling organizations to strategically attract, empower and optimize your workforce to achieve high-impact, sustainable business results by:
• Finding and hiring the most qualified people for your organization.
• Keeping your people engaged, growing, and working for you.
Features of this component include;
• Configurable HR process and workflows
• Personalized, role-based talent experience
• Improved hiring process to shorten time-to-fill roles and reduce cost-to-hire
• Engaging on boarding experience for new hires
• Deep integration with LinkedIn Talent Solutions[/vc_column_text][vc_column_text]
Enterprise Edition, Retail
Dynamics 365 for Retail helps retailers get ahead in today’s competitive environment with tools that invigorate their retail operations, facilitate a connected employee experience, and delight customers with exceptional shopping experiences, resulting in positive business impact and growth. Key benefits include;
• Increased same store sales through cross sell and up sell with intelligent recommendation engine
• Ability to engage your customers by surfacing in app notifications like promotions based on beacon technology
• Ability to empower your employees to streamline work and learn the customer
• Optimised strategy and cost analysis
Key features of Enterprise Edition, Retail:
• Unified commerce across all channels – Social, Online, Physical stores, Mobile and Call centre
• Modern cloud-ready POS
• Workforce management
• Promotion and Product management
• Buy online and collect in store functionality
• Centralised channel management
If you are interested to see how Microsoft Dynamics for Operations can revolutionise your business and would like a free trial or demonstration, please contact us online, phone 01296 328 689 or email firstname.lastname@example.org.