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dynamics-365-unified-interface

New Look Coming to Dynamics 365 with a Faster, More Efficient User Experience

Microsoft is moving to a new look and feel for Dynamics 365 called the “Unified Interface”.  Starting Spring, the classic view (legacy web client) will not get any new features – so from the new year 2020, updates will only be available for the new interface. Effectively from October 2020, the classic view will become obsolete and Dynamics 365 will have migrated to a new […]

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7 Upcoming Dynamics 365 for Sales Features to Accelerate Your Sales Process

The October 2019 release brings lots of brand-new capabilities and enhancements in Dynamics 365 for Sales features – improved email communication, multitasking, simplified lead management, business card scanning, and LinkedIn Sales Navigator integration. Here are the 7 major Dynamics 365 for Sales features updates. 1.     Easily Manage and Keep Track of Leads Sales teams won’t […]

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Wave 2 updates in D365 for Marketing

6 Upcoming Dynamics 365 for Marketing Features to Boost Campaigns, Customer Experience, and Relationships

With new Dynamics 365 for Marketing features rolling out from October 2019, you can manage activities and workflows, produce winning email campaigns, and create defining customer experience – to best achieve your marketing goals. Since the last update, we have a lot to look forward to in Dynamics 365 for Marketing in terms of efficiency […]

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Dynamics 365 for Outlook Blank Screen Issue

Blank Screen When Using Dynamics 365 for Outlook: Here’s How to Fix It

Users are getting a blank screen when trying to launch the Dynamics 365 for Outlook. This is a known issue and Dynamics users have reported the bug globally. While our engineering team is already investigating for a permanent fix, we do have a workaround to the problem for you. This issue in Dynamics 365 for […]

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D365 Virtual Agent for Customer Service

Dynamics 365 Virtual Agent Delivers Fast and Responsive Customer Service

Microsoft has launched a new AI-driven virtual agent solution for Dynamics 365 Customer Service, which is designed to improve customer service quality through quick deployment of virtual agents. This solution allows you to create bots using a guided, codeless graphical UI and embed them to a website in a few simple steps without the need […]

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[Infographic + Video] A Graphical Overview of Microsoft’s Dynamics 365 2019 Wave 2 Release

Microsoft recently unveiled the release plan for the Dynamics 365 2019 Wave 2 release. This plan, effective from October 2019 to March 2020, disclosed all new features coming to the Microsoft’s Dynamics 365 and Power Platform. You can go through the 350-page plan released by Microsoft if you have time, but we did the groundwork […]

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7 Best Picks from Dynamics 365 2019 Wave 2 Release

Microsoft announced its Wave 2 product release plan for Dynamics 365 and Power Platforms on June 10. Starting October 1, 2019, the Wave 2 release updates will begin rolling out through until March 2020. As a part of this release, Microsoft has highlighted new AI capabilities to enable your business with advanced insights, faster performance, […]

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How to deploy D365 April updates

[Infographic] Dynamics 365 April 2019 Updates

The Dynamics 365 April 2019 updates is almost here. This was Microsoft’s first update of the year that brings plenty of interesting features and capabilities to all of its D365 and power platforms. As a Microsoft partner, we were one of the few companies to learn the updates beforehand which allows us to help our […]

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Dynamics 365 April 2019 Update and What You Need to Know

Microsoft has published April 2019 release notes, a 315-page document that consists of the announcement of new features and enhancements for Dynamics 365 and Power Platforms. The new update which is set to be released between April and September 2019 is Microsoft’s continuous investment in capabilities to power digital transformation, from improving customer experience to […]

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Overview of Dynamics 365 for Customer Service — October 2018 Release

As part of our Dynamics 356 October 2018 updates series, we have published 10 Best Picks from Dynamics 365 and Dynamics 365 for Sales in our previous posts. In this blog, we’ll now look at what new capabilities Microsoft is bringing in the for Dynamics 365 for customer service app. Service Scheduling The new service […]

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