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What's new in PowerApps April 2019 blog banner

What’s New in PowerApps April 2019 Release

Rolled out in 2015, PowerApps is a powerful mobile solution that allows you to create, develop and share custom applications without the requirement of coding. With PowerApps, you can help streamline your organisation’s day to day tasks by creating business apps that can be built in weeks with limited technical knowledge. PowerApps provide simple drag-and-drop […]

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What’s New in Dynamics 365 for Field Service April 2019 Release

It’s clear that Dynamics 365 for Field Service has been a key focus in the April updates with a long list of features.  We have reviewed these to provide a summary of the most exciting and important ones. Scheduling capabilities Over the last few years, Microsoft has made significant investments in automated and optimized scheduling […]

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How to deploy D365 April updates

How to Deploy Dynamics 365 April 2019 Release

In this blog post, we’ll guide you through the steps you need to take to deploy the latest Microsoft update for Dynamics 365. Dynamics 365 for Customer Engagement apps (Sales, Service, Project Service, Field Service, and Marketing): Over the course of April, all customers will receive the April 2019 features. The updates will be deployed […]

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CRM Today: Build-your-own or buy Off-the-Shelf?

Introduction I must admit that in 2018, I feel a bit surprised that I am still writing about the choice between a bespoke or custom developed solution and the benefits of off-the-shelf CRM software. But for many companies with some technical software expertise, they have seen the choice as more complex than just choosing between […]

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8 Steps to Make Your CRM Project a Success

As CRM specialist, we have seen this technology’s evolution over the years from just being a sales tool – to now helping marketing and customer service departments coordinate inter-departmental actions – so they dramatically improve their operations and offerings. However, we believe the key to experiencing successful outcomes is creating a strategy and plan – […]

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Overview of Dynamics 365 for Customer Service — October 2018 Release

As part of our Dynamics 356 October 2018 updates series, we have published 10 Best Picks from Dynamics 365 and Dynamics 365 for Sales in our previous posts. In this blog, we’ll now look at what new capabilities Microsoft is bringing in the for Dynamics 365 for customer service app. Service Scheduling The new service […]

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Could you benefit from a free CRM consultation?

•          Are your employees reticent to use the CRM? •          Is your current CRM system slow and inefficient? •          Do you spend more time doing admin than following up on sales opportunities? •          Are you lagging behind with an outdated CRM solution but apprehensive about moving to the cloud? If you have answered yes to […]

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