Technical Support Technician

No. of vacancies: 10

Apply before: September 15, 2019

Location: Kathmandu

Job description

Seelogic International Pvt. Ltd. is looking for dynamic and smart persons to expand our Development Team to help our clients build their products better.

Roles and Responsibilities

  • Installation & configuration and supporting of a client’s systems and applications.
  • Maintenance and monitoring of client’s systems and support them to troubleshoot the
  • issues.
  • Logging the queries of customers and employees.
  • Analysis of call logs in order to discover any underlying issues or trends.
  • Diagnosing and solving hardware or software faults.
  • Testing and evaluating new technology.
  • Responding to call-outs in a timely fashion.
  • Following instructions, either written or in diagram form, in order to set up a system or
  • fix a fault.
  • Provide after-sales support for software or services of business that specialize in providing customers with support and maintenance.

Desired Skills & Experience

  • In-depth knowledge of hardware and software
  • Up-to-date knowledge of the latest IT and software trends
  • Strong customer service ethos · Ability to work well along with the team
  • Strong communication skill & excellent organizational skills
  • Ability to quickly establish good working relationships with clients
  • Willingness to work in different shifts for 24X7 operations
  • Ability to be patience, calm, attentive with logical mind · Enthusiasm for continual learning

Company Benefits

  • International exposure
  • Opportunity to work with the team of tech giants like Microsoft, Amazon, and Google
  • Attractive salary
  • Certification from renowned institutions
  • Health insurance (Medical/Accidental)
  • Dashain bonus
  • Sick, personal, and parental leave
  • Modern workspace and stress-free environment
  • 20% of paid work time for learning and career development
  • Workdays only from Monday-Friday

Qualifications and requirements (Preferably)

  • Bachelor’s in Engineering/Computer Science or Diploma in Computing

*** In compliance with Nepal Government Labour Act 2074

Drop Your Resume

We will get back to you when we have any opportunity for you.

  • Accepted file types: pdf, jpg, jpeg.
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